Can Coles (Fly) buy shopper loyalty?
Consumers are becoming less loyal as they put more focus on getting the best possible deal, and become more willing to shop around to get it. In response, retailers have turned to loyalty programs in an…
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Analysis and Comment (5)
Retailers aren’t feeling the festive cheer, but who’s to blame?
The lead up to Christmas inevitably draws our attention to the actions and performance of retailers. This December there have been very few tales of cheer.
Major players such as JB Hi Fi, Billabong and…
Can Google kill the Gruen transfer in time for Christmas?
Christmas is fast approaching and there’s a (very big) chance you’ve got some last-minute shopping to do. You won’t be the only one, and with shopping centres packed to capacity, it’s easy to get lost…
Dawn of the dead mall: will we follow the US and dump the shopping centre?
The shopping mall – it’s an essential part of American culture – the quintessential US shopping experience. And Australia isn’t far behind. More and more of us are ditching local stores for the convenience…
With few signs of the death of the mall, small retailers deserve our support
The rise in internet-based retailing has inevitably generated debate on the future of bricks-and-mortar shops, and the shopping centres that accommodate them.
Despite some pundits predicting the death…
Research Briefs (1)
Want to save money? Then don’t set a budget, says new study
Budgeting for products makes us more likely to spend, new research has found.
The study, conducted by Brigham Young University…