The perspective that U.S. retailers are somehow more prone to failure than Canadian retail chains is unconvincing, but the Canadian retail landscape is challenging for newcomers.
The metaverse offers novel opportunities for retailers and their customers, but retailers need to be adequately prepared to overcome the challenges of new technology.
A study of what customers experience when they’re asked to chip in for a cause during checkout suggests that retailers should be careful about participating in these campaigns.
Retailers are grappling with anti-maskers during the pandemic. That’s because of the complicated relationship between businesses and customers when it comes to accommodating health conditions.
New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
Abandoned trolleys are an all-too-common sight. A solution to this intractable problem depends on a combination of policy and legal changes, public engagement and tracking technology.
Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.