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Articles on Retail

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Australians love shopping online: so retailers must get to grips with the concept. AAP

The great online shopping debate — how the locals can win

Australians are among the most enthusiastic online shoppers in the world. Our most recent survey, published in the CCi Digital Futures report, The Internet in Australia 2012, has found a quarter of Australian…
Prominent signage of unit pricing could help consumers make more informed choices about their grocery shopping. AAP

Unit pricing is smart shopping practice, but do consumers care?

In the confusing world of brands, package sizes, advertising and price promotions, what can help consumers make informed choices? Unit pricing – the price per standardised unit of measure introduced in…
Entrenched monopolies in Australia’s retail sector have made shopping malls a bland experience, particularly compared to malls in China. Pondspider

A shake-up of retail regulation is something to mall over

Why are retail sales in the doldrums, or headed online? To me, it’s in part because Australian shopping malls are bland, uninteresting containers of branded chain stores and the same old franchises offering…
Is the “waterbed effect” - where manufacturers attempt to recoup discounts given to large retailers by raising prices for smaller competitors - an issue in Australia? AAP

Who suffers when retailers exercise their market muscle?

When a major retailer uses its countervailing power (or “market muscle”) to negotiate better terms from suppliers, should policy makers be concerned? In Australia, the debate has focused on dairy farmers…
Dick Smith has been vocal about Woolworths selling his former electronics business - but his arguments don’t stack up. AAP

No place for jingoism in Woolies’ sell-off of Dick Smith

Entrepreneur Dick Smith has been very vocal in the past few days about the prospect of his namesake retail business falling into “foreign hands”. Despite him selling the electronics chain to Woolworths…
Protests such as the Occupy movements are no longer considered fringe as consumer resistance goes mainstream. AAP

The anti-shopping movement goes mainstream

Traditionally, the work of marketers has been to encourage the shopper to buy. For decades, marketers have focused on understanding, segmenting, or empirically dissecting a product or brand’s existing…
The claim of “free to roam” is being challenged by the consumer regulator.

Impressions count when it comes to misleading consumers

Christmas is coming, which means consumers are out looking for great deals to fill stockings and feed the family. And for retailers and manufacturers, the temptation to add “spin” to their marketing is…
An abandoned shopping mall in Harvey, Illinois, once the scene of the car chase in iconic movie The Blues Brothers. Flickr/Kenfagerdotcom

Dawn of the dead mall: will we follow the US and dump the shopping centre?

The shopping mall - it’s an essential part of American culture - the quintessential US shopping experience. And Australia isn’t far behind. More and more of us are ditching local stores for the convenience…
The budget shopper is alive and well - but what of the “ethical” shopper? AAP/Woolworths

We are what we eat: the demise of the ethical grocery shopper

In 1954, American consumer behaviour academic, Gregory Stone identified four different types of consumers. Consisting of 150 in-depth interviews, Stone’s research found there was an “economic” shopper…
Despite grim predictions, shopping malls will still exist in 2050. fleskw

Don’t worry, by 2050 retail won’t be all over the shop

AUSTRALIA 2050 – Making predictions about the future is always good fun. Despite the pretensions of many social futurists who wax lyrical with certainty about what will happen, and how we will work, live…
Wage growth and wage expectations have taken a downward turn. Flickr/HoskingIndustries

Wage growth slows, female earners suffer most

Wage growth has slowed in the last quarter, with pay rising at just 2.9% over the last 12 months to August, down from 5.1% in the 12 months to May, a new survey shows. The survey of 1200 households, conducted…
The Productivity Commission’s report gives the retail sector plenty to think about. AAP

Ignoring our retail crisis will come at a serious price

Amid the panic that gripped the global markets over past few weeks, there have been some further signs that Australia’s retail sector is in the midst of its own crisis. Along with a sales slump for department…

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