Jill Klein's teaching specialties are Decision-Making, Social Competence, Marketing Management, Consumer Behavior, Advertising/Marketing Communications and Marketing Research. Her research interests are consumer boycotts, corporate social responsibility, and international marketing, including the effects of international hostility on consumer perceptions of foreign products. She has had articles published in the Journal of Marketing, Harvard Business Review, Sloan Management Review, Management Science, the Journal of International Business Studies and the British Medical Journal.